Shipping costs include:
- Shipping by express courier (delivery within 24/48 hours of departure).
- Package insured against theft, damage or loss. **
- Notification service (Order just shipped) and traceability (only by express courier).
- Transport NOT INSURED with Express Courier : € 15.00 EURO UP TO 3KG
- Transport INSURED with Express Courier : € 25.00 EURO UP TO 3KG
(** VALID ONLY IF YOU SELECT THE OPTION DURING CHECKOUT)
read the info section conditions of sale to take advantage of the guarantee and insurance **
CuomoTech ships every day (excluding Saturdays, Sundays and holidays) with average times of 24/36 hours (maximum 48 hours for Calabria, Islands and disadvantaged locations), with a single rate valid throughout the country with Poste 1 or Corriere Espresso.
NB: THE SHIPPING TIME IS NOT VALID IN THE CHRISTMAS PERIOD - HOLIDAYS - STRIKES - NATURAL DISASTERS AND WEATHER NOT FAVORABLE.
undertakes to send orders placed within a maximum of 24 hours after payment, usually if you pay for the order by 12 noon, the product is shipped the same day except for the missing item in stock. In case of finished goods, the customer will be notified within 24/48 hours. In case of delays by the courier or the absence of the customer in the delivery phase which takes place as per contract with express courier within 24 / 48h, Cuomotech
will not is responsible for what happened.
It is therefore advisable to track the shipment online, checking your e-mail address entered during the purchase phase. CuomoTech.it
will send an e-mail confirming the order with the tracking number of the shipment.
Simply enter "My account" in the page visible in the Personal Area of the Site, by "Log In" providing the data entered during registration, the number corresponding to your order and view its status.
In case of non-delivery caused by the customer due to absence or incorrect data entered in the order phase, the express courier will arrange open stock. In this case, the customer can personally collect the shipped product from the relevant branch. If the storage days (3) are exceeded, the item will be returned to the sender ( CuomoTech
To request another shipment of the uncollected item, the customer will have to pay the shipping costs again.
NB: THE COSTS OF TRANSPORTATION TO AND FROM GOODS WILL BE DISPLAYED AND ADDED TO THE COST OF THE PRODUCT IN THE PHASE OF PURCHASE.
Guarantee on transport by express courier:
CuomoTech kindly asks its customers to accept the goods from the courier always putting on the bill the words "intact package is accepted with reserve" if the package is intact or "package not intact is accepted with reserve" if the package is not intact. We ask you to add this wording even when the package is intact and marked with our tape as even a package apparently intact on the outside can have internal damage. We ask for all this so that we can protect you in the event of a disservice by the courier. if this is not done we will not be held responsible for any damage or shortages, as the courier reimburses only if this wording is affixed at the time of collection by the recipient (if necessary also notify the people who collect on your behalf). In case of damaged goods or missing items in the package, the customer must promptly send an email from the customer service of our site (telephone notices are not accepted). This e-mail must contain the order number, name and surname of the customer. All this within and no later than 24 hours from delivery. Complaint emails arriving after the scheduled time will not be considered.The courier is no longer responsible after 24 hours from delivery. therefore no transport damage or lack of the package will be refunded.