PRIVACY POLICY
Last Updated: May 16, 2026
This Privacy Policy for CUOMOTECH S.R.L. ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), such as when:
- You visit our website at https://www.cuomotech.it or any of our websites that link to this Privacy Policy.
- You engage with us in other related ways, including any marketing initiatives or events.
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at info@cuomotech.it.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Policy. You can find more details by scrolling down to the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process sensitive personal information? We do not process sensitive personal information.
- Do we collect information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We only process your information when we have a valid legal reason to do so.
- In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
- How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.
- What are your rights? Depending on your geographical location, applicable privacy law may grant you certain rights regarding your personal information.
- How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.cuomotech.it/en/contact-us or by contacting us directly.
1. WHAT INFORMATION DO WE COLLECT?
Personal information provided by you
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register for the Services, express an interest in obtaining information about us or our products, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you. The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Mailing and shipping addresses
- Usernames
- Passwords
- Contact preferences
- Contact or authentication data
- Billing addresses
- Electronic billing data (VAT ID, Tax Code, PEC, SDI)
- Date of birth
- Gender or title
- Company name
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the associated security code. All payment data is handled and stored by PayPal and PrestaShop Checkout. You can find their privacy policies here: PayPal Privacy and PrestaShop Privacy.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information collected automatically
In short: Some information (such as your IP address and/or browser and device characteristics) is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as IP address, browser, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
Like many companies, we also collect information through cookies and similar technologies. You can find more information in our Cookie Policy: https://www.cuomotech.it/en/content/2-cookies-policy.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security, and to comply with the law.
We process your personal information for a variety of reasons, including:
- To facilitate account creation and management.
- To provide and facilitate the delivery of services to the user.
- To respond to user inquiries and offer support.
- To send you administrative information (product details, changes to terms or policies).
- To fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback and contact you regarding your use of our Services.
- To save or protect an individual's vital interest (e.g., prevent harm).
3. ON WHAT LEGAL BASES DO WE RELY?
In short: We process your personal information only when we believe it is necessary and we have a valid legal reason to do so under applicable law.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the legal bases we rely on to process your personal information:
- Consent: If you have given us permission to use your information for a specific purpose. You can withdraw your consent at any time.
- Performance of a contract: When it is necessary to fulfill our contractual obligations to you.
- Legitimate interests: When it is reasonably necessary to achieve our legitimate business interests (e.g., to understand how our users use our products to improve the experience).
- Legal obligations: Where we believe it is necessary to comply with our legal obligations (e.g., law enforcement or regulatory agencies).
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In short: We may share information in specific situations with certain categories of third parties.
We may share your data with third-party vendors, contractors, or agents ("third parties") who perform services for us or on our behalf. We have contracts in place with our third parties designed to safeguard your information. The categories of third parties with whom we may share information are:
- Data analytics service providers (e.g., Google Analytics)
- Order fulfillment and shipping service providers
- Payment processors
- Social networks
- Website hosting service providers (e.g., IONOS)
- Sales and marketing tools
- Advertising networks
- Communication and collaboration tools
- Data storage service providers
Additionally, we may share information in the event of Business Transfers (during negotiations, mergers, sale of company assets) or with our Business Partners.
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
In short: We may use cookies and other tracking technologies to collect and store your information.
We use cookies and similar tracking technologies to collect information and for analytics and advertising purposes. Specific information on how to refuse cookies is set out in our Cookie Policy: https://www.cuomotech.it/en/content/2-cookies-policy.
Google Analytics: We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in Germany. However, your information may be transferred to and processed at the facilities of third parties with whom we share data, including the United States and other countries.
European Commission Standard Contractual Clauses: We have implemented measures to protect your information, including the use of Standard Contractual Clauses for the transfer of personal information, ensuring that all recipients protect data in accordance with European data protection laws and regulations (GDPR).
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
We will keep your personal information for as long as necessary for the purposes set out in this Privacy Policy (e.g., for the period of time that users have an account with us), unless a longer retention period is required or permitted by law (e.g., for tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize such information.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures to protect the security of any personal information processed. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. Access to the Services should take place within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In short: We do not knowingly collect data from children under 18 years of age.
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If we become aware that we have collected personal data from users under 18 years of age, we will deactivate the account and promptly delete such data.